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How do I track my shipment?Updated 4 months ago

We believe in keeping you informed throughout your order's journey. Here's what you need to know about our order notification emails and tracking:

Order Confirmation Email:

  • After placing your order, you will receive an email confirming your purchase. This email serves as your order receipt.

Parcel Pickup Notification:

  • Once your parcel is picked up by the carrier, we will send you a notification to let you know that your order is on its way.

Parcel Delivery Notification:

  • When your parcel is about to be delivered, the carrier will send you another email to help you prepare for its arrival.

Important Tips:

  • To ensure a smooth delivery experience, please provide a valid phone number and verify your email address during checkout.
  • If any issues with the delivery arise, refer to the carrier directly with your tracking number for status updates, arranging a new delivery, authorising delivery without signature, etc.

We're committed to making your shopping experience hassle-free. If you have any questions or encounter unexpected circumstances, please reach out to our customer support team.

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